Privacy Policy

 

Last Updated: June 2026

 

 

1. Introduction

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Reynold Online ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or interact with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

 

​Personal Information

​We may collect the following personal information:

• Name

• Email address

• Telephone number

• Postal address

• Billing and shipping information

• Account credentials (where applicable)

• Customer support communications

• Survey responses, reviews, comments, and feedback

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Payment Information

​Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.

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Automatically Collected Information

​When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Referring website

• Pages viewed

• Time spent on pages

• Clickstream data

• Session information

• Cookie identifiers and similar tracking technologies

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3. How We Use Your Information

​We use personal information to:

• Provide and operate our services

• Process transactions and fulfill orders

• Manage user accounts

• Respond to inquiries and customer support requests

• Send service-related communications

• Improve website performance and user experience

• Conduct analytics and business reporting

• Detect fraud, abuse, and security incidents

• Comply with legal obligations

• Send marketing communications where permitted by law or with your consent

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4. Legal Bases for Processing

​Where required by applicable law, we process personal data on one or more of the following grounds:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Protection of legitimate business interests

• Protection of vital interests

• Public interest obligations where applicable

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5. Cookies and Tracking Technologies

​We use cookies and similar technologies to:

• Maintain website functionality

• Remember user preferences

• Analyze website traffic

• Improve user experience

• Support marketing and advertising activities

 

You may control cookie preferences through your browser settings. Some website features may not function properly if cookies are disabled.

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A separate Cookie Policy may provide additional information.

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6. Sharing of Information

​We may share personal information with:

• Website hosting providers

• Payment processors

• Analytics providers

• Marketing and communication service providers

• Customer support providers

• Government authorities when required by law

• Professional advisors such as legal and accounting firms

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We do not sell personal information unless expressly disclosed and permitted under applicable law.

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7. Wix Hosting Platform​

Our website is hosted on Wix.com Ltd. Wix provides the online platform that enables us to offer our products and services.

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Information may be stored through Wix's databases, storage systems, and applications on secure servers protected by industry-standard security measures.

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For more information regarding Wix's privacy practices, please review Wix's Privacy Policy.

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8. International Data Transfers​

Your information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during such transfers.

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9. Data Retention​

We retain personal information only for as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Resolve disputes

• Enforce agreements

• Comply with legal, tax, accounting, and regulatory requirements

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When information is no longer required, it will be securely deleted or anonymized.

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10. Security​

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

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11. Your Privacy Rights​

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete personal information

• Restrict or object to processing

• Withdraw consent

• Request data portability

• Lodge a complaint with a supervisory authority

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To exercise any of these rights, contact us using the details below.

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12. India Data Protection Rights​

If you are located in India, you may have rights under the Digital Personal Data Protection Act, 2023, including:

• Right to access information about processing

• Right to correction and erasure

• Right to grievance redressal

• Right to nominate another person to exercise rights on your behalf where applicable

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Requests may be submitted using the contact information below.

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13. Children's Privacy​

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children without appropriate authorization where required.

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If you believe a child has provided personal information, please contact us so we can take appropriate action.

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14. Marketing Communications​

You may opt out of promotional emails at any time by using the unsubscribe link included in our communications or by contacting us directly.

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Even if you opt out of marketing communications, we may continue to send service-related notices.

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15. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last Updated" date.

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Material changes will be communicated through appropriate means where required by law.

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16. Contact Us​

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Email: info@reynoldonline.com

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Postal Address:
Reynold Online
#10, 8th Cross, Bazaar Street
Neelasandra
Bangalore – 560025
India

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If you believe your privacy concerns have not been adequately addressed, you may have the right to contact the relevant data protection authority in your jurisdiction.